This COULD be a very good hotel. While we were put in a room directly in front of a kitchen exhaust stack, we were not there for the view. The room was obviously newly rennovated. It was fairly clean. Some grout falling in the tight inner bath but did have 2 sinks. Outlet next to bedroom sink did not work, nor did the remote for the living room TV. Note to housekeepping was ignored for the entire time we were there. Never fixed.
Breakfast was on a par with other good Embassy locations. Afternoon reception another story. Instead of Seagrams 7 they had Candian Club but no vermouth and they were not going to get any! Only white wine was Chardonnay even though popular variaties like Pinot Grigio would not cost them any more. Left and went to the reg. bar. Bartender was a bit weird and poured as little as possible, but was acceptable. Oddly the price for drinks was different each day. On Saturday an new bartender told my wife in seconds that they were out of Pinot Grigio!!! On the week-end??We left. Another customer walked in one night and bought a beer because they ran out of comp. Bud Lite and would not get anymore. Maybe that is part of their game plan?
Happy hour also went from hot items to goldfish and salty crushed dog biscuits for the rest of week. If they wanted to be cheap pick something non salty to discourage drinking!
We ate several dinners here. Sirloin special was good, mashed potatoes were very good. Broccoli tasted of freezer burn. Salads fresh but when I asked for a vinegarette dressing they brought me a little cup of what apparead to be balsamic vinegar!
Elevators were good. Pool, exercize, and internet ok.
Staff friendly but place is under staffed. Problem with leaving automated wake up call. Front desk said they would fix. We had a 7 am flight. Never got the wakeup.
With a customer orientated focus on details this would be a good place to stay, noting that it is a liitle bit farther away from most of the action in Dallas. My suggestion is that raise the rates $4. per night and do things right. I dont think we would stay here again unless they improve.

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